ISO 9001 certification assures clients that your organization has implemented a Quality Management System (QMS) based on the seven quality management principles of ISO 9001, a fundamental requirement for certification.
ISO 9001 certification is a structured system that documents processes, methods, and responsibilities for achieving quality policies and objectives. ISO 9001 is often referred to as a Quality Management System (QMS).
By using a QMS, a company can better meet customer and regulatory requirements while continually enhancing its effectiveness and efficiency.
Bangladesh has experienced significant growth in various sectors, including manufacturing, services, and textiles. In today’s competitive landscape, achieving ISO 9001 certification in Bangladesh is vital for companies looking to maintain quality and improve customer satisfaction. This certification ensures that a company’s products and services consistently meet client expectations and legal requirements.
There are numerous advantages for business owners who implement an ISO 9001-compliant QMS. These often result in increased efficiency and productivity, and provide a competitive edge.
Here are some key business advantages to consider:
Enhances Leadership: While many leaders focus on growth or revenue, a QMS ensures the business is well-balanced and sets goals by effectively monitoring performance.
Customer-Centric Approach: A QMS specifies the actions necessary for an organization to meet and exceed customer expectations, which is crucial for survival and success.
Improves Company Culture: A quality management system ensures customer satisfaction and sets a foundation for quality related operational planning, policies, and decision making process.
Boosts Profit Margins: A successful QMS encourages employees to take a systematic approach to handle risks and opportunities, which results in decreased errors and increased profit, in a fast-changing environment.
Controls New Innovations: A QMS aids in coordinating the changes that need to be made, ensuring the suitability of the product or service and proper documentation of the entire process.
Problem Solving: A quality management system helps to find out and solve the root cause of a declining profitability, liquidity and reduced market share. It helps in critical decision making with long term impact.
In terms of global recognition and application, ISO 9001:2015 is the most widely accepted quality management system standard. Using ISO 9001:2015 as a framework, companies can develop their own QMS.
There are other standards related to quality management, including the ISO 14000 series for environmental management, ISO 13485 for medical devices, ISO 19011 for auditing management systems, and ISO/TS 16949 for the automotive industry.
Each component of a quality management system contributes to the following orders of serving the needs of customers and the company. Quality management systems should be tailored to the specific demands of each firm, but the following characteristics are similar to all:
The quality policies and objectives of the organization are outlined below.
An organization must first identify and manage a variety of interconnected, multi-functional processes in order to assure customer satisfaction before implementing a quality management system. The company’s many goals, demands, and goods and services should impact the QMS design.
Product and Quality Management Systems (QMS) can be continually improved with this framework based mostly on Plan – do – check (PDCA). The following are the first steps in putting in place a quality management system:
Craftsmen’s guilds, which date back to the Middle Ages, were the earliest examples of organized labor in the history of quality. During the Industrial Revolution, the first quality management systems were implemented. More workers and greater production volumes necessitated the development of best practices to assure excellent outputs.
Controlling product and process results became standard practice after some time. There are already established standards for quality management systems based on these documented best practices.
For example, during World War II, bullets manufactured in one state had to function well with weapons manufactured in another. Initially, the military scrutinized every single piece of equipment. With the publishing of military-specification standards and training courses in Walter Shewhart’s statistical process control techniques, the military began to utilize quality sampling techniques for inspection to streamline the process without losing safety.
Quality became more important just after World War II. By adopting American philosophers like Joseph M. Juran and W. Edwards Deming and moving the focus from inspection to enhancing all organization processes via the people who utilized them, the Japanese had a quality revolution.
Also Read: ISO 14001, Environmental Management System
When tendering for contracts, ISO 9001 certification allows companies to enhance their performance and show that they can deliver excellent products and services. Following a successful audit against the ISO 9001 standard, certification allows firms to do the following:
The World’s best quality management system is ISO 9001. Its goal is to assist businesses to serve their customer and business partners more effectively. This is done by establishing a structure to ensure that goods or services are maintained consistently.
The system is based on the following seven principles.
These principles may vary from organization to organization. Also, the order can be changed by their priorities.
You can find more about auditing ISO 9001 on HMS (Hermitage of Management & Standards). HMS is basically an organization that delivers services to help customers implement and maintain MSS (International Management system standards) and other Japanese system standards.
HMS provides services to the public and private sectors in a wide range of businesses, including production, service, and commerce.
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