Hermitage of Management & Standards Limited

ISO Consultancy Company In BD

ISO Certification For IT Companies In Bangladesh

ISO Certification for IT Companies in Bangladesh

The IT industry in Bangladesh is growing. With more than 1,500 running companies and exports exceeding $1.5 billion in 2023, our IT sector has an excellent chance to become a major global tech hub very soon. [1]

Getting an ISO certification is not only a sign of excellence but also a strategic requirement for an IT company in Bangladesh in today’s competitive digital world. ISO certificates increase reputation, confirm adherence to international standards, and grant access to global business opportunities.

This article will discuss the benefits of ISO certification for IT companies in Bangladesh, including important standards, the certification process, and how partnering with HMS Limited may make the process smoother.

What is ISO Certification?

The International Organization for Standardization (ISO) develops and distributes standards to ensure efficiency, safety, compatibility, and quality of goods and services in a number of industries, including food, pharmaceuticals, IT, textiles, etc.

For Bangladeshi IT firms, it is a competitive advantage that opens up global markets and helps Bangladesh’s digitization objectives. But a fact is that only 15% of Bangladeshi IT companies have ISO certification as of March 2024, whereas 83% of US and EU clients prefer certified partners. [2]

So, ISO certification has become a requirement for Bangladeshi IT firms that are looking to expand globally, especially in countries like the US and the EU. It will give new customers confidence that your company meets global criteria.

But not sure which ISO standard fits your IT business? Book a free consultation with HMS Limited’s experts today.

Why ISO Certification is Non-Negotiable for Modern IT Companies?

ISO certification is now a “must-have” for IT firms rather than a “good-to-have” in the rapidly changing IT industry. Here are some reasons behind it:

1. Win EU/US Clients

The North American and European markets are strict when it comes to data protection. IT firms wishing to serve clients in these regions are often required to adhere to the ISO 27001 standard, which primarily focuses on Information Security Management Systems (ISMS).

Your strong data security framework will be demonstrated by your ISO 27001 certification. And it will make you an attractive choice for clients who are worried about data privacy regulations like the GDPR in Europe and different state laws in the US.

2. Qualify for Government Tenders

With many IT-driven initiatives, our government is actively promoting the “Digital Bangladesh” idea. Large-scale projects and government tenders are increasingly requiring ISO certifications, particularly ISO 20000-1 (IT Service Management) and ISO 9001 (Quality Management System). By showing your company’s operational performance and reliability, ISO certifications will increase your eligibility and competitiveness for these valuable government contracts.

3. Reduce Penalties Under Bangladesh’s Data Protection Act

The Data Protection Act of Bangladesh highlights how essential it is for businesses to protect personal data. There may be serious penalties and harm to one’s reputation for noncompliance. ISO standards such as ISO 27001 and ISO 27701 offer a structured framework for managing and protecting data in meeting legal requirements.

Key ISO Standards for IT Companies

For IT companies in Bangladesh, a number of ISO standards are particularly important and beneficial. Here is a quick summary:

1. ISO/IEC 27001 (Information Security Management System)

When it comes to information security, this is the golden standard. The ISO 27001 for IT firms ensures that you have a systematic approach to securely maintaining sensitive customer and corporate data. Enhanced data protection, increased client trust, and compliance with international security standards are among the major benefits.

2. ISO/IEC 27701 (Privacy Information Management System)

This privacy management standard is an extension of ISO/IEC 2700. It helps businesses manage personal information and comply with security regulations such as the GDPR. For IT companies managing customer data, maintaining compliance, and building customer trust, this is essential.

3. ISO/IEC 27017 (Cloud Security Control)

Now almost every business has cloud-based information systems, and this standard offers cloud-specific security controls. This standard covers data segregation, virtual machine hardening, and secure deletion. This is becoming more and more important as IT functions are shifting to the cloud.

4. ISO/IEC 27018 (Public Cloud PII Protection)

This standard describes processes to manage privacy issues related to public cloud computing, with a focus on protecting personal data in the cloud. An IT company’s reputation with privacy-conscious customers is improved with ISO/IEC 27018. It shows its dedication to protecting personal data.

5. ISO/IEC 200001 (IT Service Management System)

This standard guarantees that IT services are provided effectively and in a way that satisfies customer needs. By putting ISO/IEC 20000-1 into practice, IT firms may increase customer satisfaction, operational efficiency, and service delivery. It helps IT businesses in simplifying processes, cutting expenses, and improving service quality, all of which enhance client acquisition and retention.

6. ISO 9001 (Quality Management System)

ISO 9001 is an industry-wide standard that focuses on quality control. An ISO 9001 certification ensures better customer satisfaction, improved productivity, and continuous improvement in goods and services. It provides a framework for customer-focused operations and continuous growth, which are essential for long-term success in the IT industry.

7. ISO 22301 (Business Continuity Management System)

Business continuity is essential in today’s uncertain economic environment. IT firms may better predict, handle, and recover from disruptions with the guidance of ISO 22301. To reassure clients of your reliability and to reduce interruptions, your IT firm with an ISO 22301 certification showcases resilience and ability to continue critical operations in times of crisis.

8. ISO 14001 (Environmental Management System)

Organizations can reduce their environmental impact by using the framework for efficient environmental management systems that ISO 14001 offers. This certification shows environmental responsibility for IT businesses, which appeals to stakeholders and clients who care about the environment.

6-Step Process for Achieving ISO Certification

Achieving ISO certification for IT companies in Bangladesh involves a structured approach. Here’s a 6-step process to ISO certification:

  1. Gap Analysis: Start by conducting a gap analysis with an IT focus. You may take DevOps and remote teams into consideration. Make a roadmap for compliance by determining how the current systems differ from the ISO requirements.
  2. Documentation: Create clear policies and processes in both English and Bangla. Documents in both languages ensure team comprehension and efficient execution of ISO standards.
  3. Training: Participate in affordable training sessions, maybe with BASIS partners. For Bangladeshi IT businesses, local workshops provide focused and easily accessible ISO certification training.
  4. Audit Preparation: Get ready early for audits by international organizations such as TÜV or SGS. Effective audit preparation secures certification success and raises your IT company’s ISO certificate’s reputation globally.
  5. Post-certification Marketing: In marketing, make use of your new ISO certification. To draw in customers, emphasize your commitment to security and quality while promoting the benefits of your ISO certification for IT firms.

Are you ready to get ISO certified? You may reach us to experience the best and hassle-free certification service in the country!

Choosing the Right ISO Consultant

Choosing the right ISO consultant is essential for the certification process to go smoothly and successfully. HMS Limited is one of the best and most rated ISO consultancy companies in Bangladesh. Here are some key points to choose us:

  • Our team has a wealth of expertise putting standards into practice that are special to different IT sectors, ensuring relevant and effective solutions.
  • We align ISO standards with national compliance requirements with our in-depth understanding of local regulations.
  • Our pricing is very clear and competitive, which makes it accessible to small and medium-sized businesses.
  • We provide our clients post-certification support to help maintain compliance with ISO requirements.

HMS Limited has already gained the trust of more than 20 IT firms in Bangladesh for their ISO certification needs. Because they believe in HMS Limited’s track record, industry-specific knowledge, and customer-focused strategy.

Ready to Transform Your IT Business with ISO Certification?

Obtaining ISO certification for IT companies in Bangladesh is a game-changer. Obtaining ISO 27001 certification allows access to US and EU markets, where data security is essential and frequently required by contract. Additionally, BASIS recommends ISO certification for IT exporters because it understands how crucial it is to maintain global standards.

From the first gap analysis to final certification and beyond, HMS Universal provides end-to-end support, including audit preparation and compliance automation. Please feel free to contact us to know further requirements for your business. Call us at +8801731-727172.